Exchange
We want you to be satisfied with your purchase. However if you like to exchange for style or color, we only take a return for color exchange with original factory condition in 15 days.
Please call customer service 212-213-9248 or email tomatowholesale@gmail.com if you have any question.
Factory condition tells the following description
Items remains in brand new condition
All original tag attached
Items cannot have any fragrances
Items cannot have any hair spray, gel or other products applied
Items cannot be cut or altered in any way
Original packing must be included
Please note if we receive an item that does not meet the above requirements. We reserve the right to send the item back to you and charge you for the return shipping & handling fees ($10) as need.
Refund
All returns except exchange in 15 days are subjected to a restocking fee of $10.
Refund amount will be refunded back to the credit card used to purchase the item after checking the return condition in two weeks.